Privacy Policy

Basic Information

Responsible and/or Responsible for the treatment

Company name: InnoCard Solutions S.L., hereinafter INNOCARD.
C.I.F: B06844773
Address: C/Badajoz 35, 28931, Mostoles, Madrid
Telephone: +34 918 028 718
Email: info@innocard.me

Purposes of treatment

As a Data Controller, InnoCard determines the purposes and means of the processing of personal data for the following purposes:

  • Management, development and compliance with the relationship established with InnoCard Users regarding the requested Services.
  • User support to resolve queries, complaints and suggestions.
  • Sending our own commercial communications, based on InnoCard's legitimate interest to promote its services.
  • User analysis and profiling to improve our services and user experience.

As a Treatment Manager, InnoCard manages personal data under the instructions of corporate clients to:

  • Facilitate the creation and management of digital profiles on behalf of the corporate client.
  • Process transactions and data necessary for the provision of specific services contracted by the corporate client.
Data category

The data that InnoCard processes includes, but is not limited to:

  • Identifying and contact details (such as name, email address and telephone number).
  • Professional data (such as job title and company details)
  • Application usage data and user preferences.
  • Business information relevant to transactions and promotions.
  • Data provided directly by users when registering and using the application.
  • Data provided by corporate customers when InnoCard acts as a data processor.
  • Data automatically generated by the use of the application, such as activity logs and preferences.
Origin of the data

The personal data processed by InnoCard come from:

  • Data provided directly by users when registering and using the application.
  • Data provided by corporate customers when InnoCard acts as a data processor.
  • Data automatically generated by the use of the application, such as activity logs and preferences.
Rights of interested parties

Access, rectification, deletion, limitation of processing, opposition, portability, opposition to automated individual decisions and revocation of consent before management info@innocard.me

Basic Information app.innocard.me (web)

Responsible for the treatment

Company name: InnoCard Solutions S.L., hereinafter INNOCARD.
C.I.F: B06844773
Address: C/Badajoz 35, 28931, Mostoles, Madrid
Telephone: +34 918 028 718
Email: info@innocard.me

Purposes of treatment
  • Management, development and compliance with the relationship established with InnoCard Users regarding the requested Services.
  • User support.
  • Customer Profiling.
  • Monitoring the use of the platform to improve the service.
  • Compliance with legal obligations.
  • Commercial communications.
  • Collection of information from third parties through contact forms that approve these privacy policies.
Data category

Identifying and contact data; Personal characteristics; Social circumstances; Academic and professional data; Business information; Economic, Transactions of goods and services; Other categories of data; Data derived from the use of the service.

Origin of the data

Personal data provided by you. Data collected through the use of the platform. Information entered by third parties regarding users.

Rights of interested parties

Access, rectification, deletion, limitation of processing, opposition, portability, opposition to automated individual decisions and revocation of consent before management info@innocard.me

Treatment Information

For what purposes do we process your personal data and on what basis of legitimation?

The personal data you provide to us may be processed by INNOCARD for any of the purposes listed below, depending on the type of data you provide us, the basis of legitimacy and the interactions you carry out with us:

  1. Management, development and compliance with the established relationship with INNOCARD Users:

The purpose of processing your data consists of managing, developing and complying with the relationship established between you and InnoCard regarding the requested Services, such as user registration on the platform, uploading social networks, links to third-party pages, uploading files such as videos, documents or images, managing contacts, etc. The data that we may process for this purpose are identification and contact data; Economic, Transactions of goods and services; Data derived from the use of the service; Image. We inform you that the processing of your data is necessary to be able to carry out the service requested by you, so the basis for legitimate processing will be the execution of the established contractual relationship.

  1. User Support:

The purpose of processing your data for this purpose is to respond to requests, complaints, suggestions or complaints related to the provision of the services contracted by you. For this purpose, we will process your identification and contact data; other categories of data, the basis of legitimacy being the execution of the established contractual relationship.

  1. Activity analytics:

INNOCARD may carry out data analysis operations in relation to the activity of Users, with data from internal sources, in order to develop models of interaction with the platform. This information may be accessed by your employer.

We may process your Identifying and Contact Data; Personal Characteristics; Academic and Professional Data; Business Information; Transactions of goods and services; Economic; Other categories of data; Data derived from the use of the service.

The legitimate basis for carrying out this action will be your express consent.

  1. Compliance with INNOCARD's own legal obligations in relation to the Services we offer:

In this case, we may process your personal data to comply with INNOCARD's legal obligations in relation to the Services we provide. For this purpose, we may process Identifying and Contact Data; Economic, Transactions of goods and services; Other categories of data; Data derived from the use of the service. The basis of legitimacy used for this purpose is compliance with legal obligations.

  1. Own commercial communications:

INNOCARD may send you its own commercial communications, in order to promote the use of the Service and share content related to INNOCARD. For this purpose, your Identification and Contact Data may be processed. If you are a user of our platform, the basis of legitimacy will be the legitimate interest consisting in arousing interest and encouraging the contracting of new services, as well as improving the image of INNOCARD. You can request additional information about how we have valued our legitimate interest and your own interests by contacting us at info@innocard.me.

What sources does the personal data we process come from?

The personal data processed by INNOCARD as a result of the interactions made with you come from the following sources:

  • Personal data provided by you through the forms made available by INNOCARD.
  • Personal data obtained as a result of your use of our Services.

To whom are your personal data communicated?

INNOCARD informs you that your data may be communicated to the following entities:

  • Tax Agency and other competent authorities, for compliance with tax obligations.
  • Other public administrations and/or competent authorities, such as State Security Forces and Bodies, to the extent necessary and/or required by applicable regulations.

INNOCARD is supported by different service providers who act under their responsibility and on behalf of INNOCARD as “data processors”. You can get more information about our data processors by contacting us at info@innocard.me

Likewise, INNOCARD informs you that the personal data you provide us is stored in the European Economic Area. Notwithstanding this, if for the provision of any particular service, it is necessary to carry out an international transfer of data, INNOCARD will protect such international transfer by one of the guarantees recognized under the applicable regulations, such as the signing of standard contractual clauses approved by the European Commission. If the User wishes to obtain more information about data transfers, they can contact us via email info@innocard.me

How long do we keep your data?

The personal data provided will be kept for the specified period based on the following criteria: (i) duration of the legal relationship and attention to any responsibilities deriving from that relationship; (ii) legal obligation of conservation; and, (iii) request for deletion by the interested party in the cases in which appropriate.

What are your rights when you provide us with your data?

You have the right to accede to your personal data and to obtain confirmation of how we are treating them, as well as to request the rectification of inaccurate data or, where appropriate, request your suppression of data when, among other reasons, the data are no longer necessary for the purposes of the treatment for which they were collected.

Under certain circumstances, you may request the limitation of treatment of your data, in which case we will only keep them for the exercise or defense of claims. You can also Oppose to the processing of your data based on reasons related to your particular situation, in which case we will stop processing the data, except for compelling legitimate reasons or for the exercise or defense of claims.

You may request the right to data portability and obtain for yourself or for another service provider certain information derived from the formalized relationship with INNOCARD.

To exercise your data protection rights, or revoke your consent, you can write to INNOCARD SOLUTIONS S.R.L. and with address at C/Badajoz 35, 28931, Mostoles, Madrid, or via email info@innocard.me indicating “Data Protection” as a reference.

The Company informs the User that in order to give effect to the right exercised, it may be necessary for the User to provide additional documentation to prove their identity (for example, a copy of their national identity document or passport).

For any additional information on the processing of personal data, the User can go to the email address info@innocard.me or to the postal address C/Badajoz 35, 28931, Mostoles, Madrid. You can also file a complaint with the Spanish Data Protection Agency (http://www.aepd.es), especially when you have not obtained satisfaction in the exercise of your rights.

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